Support

To block an app with Unglue, first make sure it's selected as one of Unglue's restricted apps.

In Unglue, head to Settings > Restricted Apps > Edit Selection.

Then select the specific app or whole category you want to block. In the image below, YouTube is selected as an example.

Unglue will also select the equivalent Safari website by default, such as m.youtube.com for YouTube.

Tap the checkmark in the top-right corner. Your app will now be blocked by default unless you unlock apps with your earned Unglue tokens, or choose to unselect the apps in Settings later.

Inside the Unglue app, go to Settings > scroll down to your account section and click the copy icon next to the Account ID row.

While Unglue is free to download, the app requires a Plus subscription to access all features.

We're not a big company, Unglue is built independently by a solo developer, and Plus is what keeps the app running and improving. If you find it helpful, your support means a lot.

Yes. An Unglue Plus subscription is shareable through Apple Family Sharing, so a family member can use Unglue on their own iPhone without buying a separate subscription.

To set it up for a family member:

1. Install Unglue on their iPhone.
2. Go through the setup on their phone.
3. When they reach the paywall, have them tap Restore.
4. Make sure they're in your Apple Family Sharing group and that purchase sharing is turned on.

That should unlock Unglue Plus on their device using your subscription.

Subscriptions purchased on our website are activated with an activation link instead of through the App Store. Right after checkout we email you the link — it also appears on the purchase confirmation page.

To set up your child's iPhone:

1. Find the activation link in your purchase confirmation email (it's worth checking spam if it hasn't arrived).
2. Forward the link to your child's iPhone and install Unglue there if it isn't installed yet.
3. Open the link on their iPhone and follow the prompt — Unglue Plus unlocks on their device right away.

Note that Apple Family Sharing and the paywall's Restore button only apply to subscriptions purchased through the App Store (see Can I share Unglue with my family members?). For online purchases, the activation link is all you need.

If the app keeps showing the paywall after you've already subscribed, your purchase usually just needs to be re-attached to your device. On the paywall screen, tap Restore at the bottom.

Your subscription should activate within a few seconds and the app will move past the plan picker.

If you still have an issue, please contact us through our support form and we'll get back to you as soon as we can.